Financial reporting

View payment data, export transaction records, and monitor your business performance.

Sailia provides a financial dashboard where you can view payment activity, monitor payouts, and export data for reporting or tax purposes.

Financial dashboard

The financial dashboard gives you a centralized view of all payment activity across your account. From here you can:

• View gross revenue, Stripe fees, and net payouts
• Browse individual transactions with payment method, status, and customer details
• Filter by date range, payment method, or transaction type
• Compare periods and see percentage changes at a glance in chart tooltips
• Track instalment plan progress
• Monitor gift card balances and redemptions

Access to the financial dashboard requires the Financial Dashboard permission. Staff without this permission cannot view payout data or export reports.

Payouts

Stripe sends payouts to your connected bank account on a regular schedule. Each payout in Sailia shows:

Field	Description
Gross amount	Total revenue collected before fees
Stripe fees	Processing fees deducted by Stripe
Net payout	The amount deposited to your bank account
Transaction breakdown	Individual charges and refunds included in the payout

If you use Xero accounting sync, each payout is automatically sent to Xero as a categorized invoice with full VAT breakdowns.

Cash payouts

Cash payments taken through the point of sale are tracked separately from card payments. Cash payouts appear in a dedicated section of the financial dashboard with:

• Transaction amounts from each till shift
• Cash refunds issued
• Net cash totals

If accounting sync is enabled, cash payouts are sent to the Sailia Cash Clearing Account in Xero.

Exporting data

You can export transaction data as CSV files from the financial dashboard. Click Export Data to open a dropdown where you choose the type of export:

Export type	What it includes
Baskets	One row per basket with totals, payment method, status, and customer details
Basket items	One row per line item across all baskets, with product and pricing details
Donations	Donation records for charity reporting or Gift Aid claims (see donation exports)
Course purchases by end date	Course bookings filtered by when the course ends rather than when the customer purchased
Planned activities	Upcoming scheduled sessions within the selected date range

After selecting an export type, a dialog appears where you set a date range and optional filters before downloading the CSV.

Export filters

Depending on the export type, you can narrow down which records are included.

Paid baskets only

Toggle Include paid baskets only to exclude baskets that are still pending, failed, or expired. This is available for baskets, basket items, and course-by-end-date exports. Donation exports always include only successful baskets.

Payment options

Filter by the payment method used to complete the basket. The available groups are:

Group	Includes
Card	Card payments, pay-later arrangements, and invoiced payments
Cash	Cash payments taken through the point of sale
Other	Any other payment method

All payment options are selected by default. Deselect a group to exclude those records from the export. At least one group must remain selected.

Payment option filters are not available for the Planned activities export type since planned sessions are not tied to a specific payment method.

Payout exports

Each payout includes a downloadable CSV breakdown showing individual transactions, amounts, fees, and product categories. This is the same CSV that gets attached to Xero invoices when accounting sync is enabled.

Monitoring automated emails

Track the volume of automated communications through meter usage tracking:

Meter	What it tracks
workflow-email-sent	Emails sent by automated workflows
waitlist-notified	Waitlist notification emails
order-completed	Completed purchases across all channels

Related guides

Payments and Stripe

Connect Stripe and manage payment processing.

Xero accounting sync

Automatically sync payouts to Xero.